Privacy & Data Protection | Alien Wardrobe

Privacy and Data Protection

Introduction

1.1 CraftedWithLove Private Limited ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access and use our website and engage with our products and services.

1.2 By accessing and using our website, you consent to the terms of this Privacy Policy.

Information We Collect

2.1 Personal Information: We may collect personal information that you provide voluntarily, such as your name, email address, contact details, and any other information you provide when contacting us or engaging with our products and services.

2.2 Usage Information: We may collect non-personal information about your interactions with our website and services, including IP addresses, device information, browser type, and usage patterns. This information is collected through cookies and similar technologies.

Use of Information

3.1 We may use the collected information for the following purposes:

To provide and improve our products and services.
To personalize your experience and tailor our offerings to your preferences.
To communicate with you, respond to your inquiries, and provide customer support.
To process transactions, including order fulfillment and payment processing.
To send you promotional and marketing communications (if you have opted in).
To analyze usage trends and gather statistical information to improve our website and services.

Information Sharing and Disclosure

4.1 We may share your personal information with trusted third parties for the purposes outlined in this Privacy Policy, including:

Service Providers: We may engage third-party service providers to assist with the provision of our products and services, such as hosting, payment processing, and customer support.
Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

Data Security

5.1 We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We implement appropriate technical and organizational security measures to safeguard your information.

5.2 However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

6.1 Under the General Data Protection Regulation (GDPR) and the India Information Technology Act, 2000 (IT Act), you have certain rights regarding your personal information. These include:

Right to Access: You have the right to request access to your personal information and receive a copy of the data we hold about you.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances.
Right to Restriction of Processing: You have the right to request the restriction of processing of your personal information under certain circumstances.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller.
Right to Object: You have the right to object to the processing of your personal information under certain circumstances.
Right to Withdraw Consent: If you have provided your consent for the processing of your personal information, you have the right to withdraw your consent at any time.

Lawful Basis for Processing

7.1 We rely on the following lawful bases for processing your personal information: Contractual Necessity: We may process your personal information to fulfill our contractual obligations when providing products and services to you. Legitimate Interests: We may process your personal information based on our legitimate interests, such as improving our products and services, marketing and promotional activities, and ensuring the security of our website. Consent: In certain cases, we may rely on your consent as a lawful basis for processing your personal information. If we do rely on your consent, we will obtain it separately and provide you with the right to withdraw your consent at any time.

International Transfers

8.1 Your personal information may be transferred to and processed in countries outside your own, including countries that may have different data protection laws. We will ensure that any international transfers comply with applicable data protection laws, including implementing appropriate safeguards or relying on specific derogations as required by the GDPR and the IT Act.

Data Retention

9.1 We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.

Cookies and Tracking Technologies

10.1 We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and personalize content. By using our website, you consent to the use of cookies and tracking technologies as described in our Cookie Policy.

Third-Party Links

11.1 Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of those sites before providing any personal information.

Children's Privacy

12.1 Our website and services are not intended for individuals under the age of 10. We do not knowingly collect personal information from children. If you believe that we may have collected information from a child, please contact us, and we will take appropriate steps to delete that information.

Changes to this Privacy Policy

13.1 We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.

13.2 If there are any material changes to the Privacy Policy, we will provide notice or obtain consent as required by applicable law.

14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information:

Email: Support@alienwardrobe.com

Mobile: +91 9962460205

Address: 110,110/1, KK Nagar, Kasipalayam , Erode - 638009