Shipping and Delivery Policy
Shipping Methods and Timeframes
1.1 CraftedWithLove Private Limited ("we," "us," or "our") offers shipping services for the delivery of products purchased on our website (Alienwardrobe.com).
1.2 We utilize reliable shipping carriers to ensure prompt and secure delivery.
1.3 The estimated delivery timeframes may vary depending on the shipping destination and the availability of the product. We strive to provide accurate delivery estimates during the checkout process.
Shipping Costs
2.1 Shipping costs are calculated based on factors such as the shipping destination, the weight and dimensions of the package, and any applicable promotional offers or discounts.
2.2 The shipping costs will be clearly displayed during the checkout process. Please review the total cost, including shipping charges, before finalizing your purchase.
Order Processing and Fulfillment
3.1 Once your order is placed, it will undergo processing and verification before shipment.
3.2 Orders are typically processed within 3 business days from the date of purchase, unless otherwise specified.
3.3 In the event of any unforeseen delays or issues with your order, we will notify you promptly via email or phone.
Tracking and Delivery
4.1 Once your order is shipped, we will provide you with a tracking number and instructions on how to track your package.
4.2 You can use the provided tracking number to monitor the progress of your delivery on the shipping carrier's website.
4.3 Please ensure that the provided shipping address is accurate and complete to avoid any delivery complications or delays.
4.4 We are not responsible for any delays or issues in delivery caused by factors beyond our control, such as weather conditions, customs clearance, or unforeseen incidents.
International Shipping
5.1 We offer international shipping services to select countries. The availability of international shipping will be indicated during the checkout process.
5.2 International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. Any additional charges or fees associated with customs clearance are the responsibility of the customer.
Undeliverable Packages
6.1 In the event that a package is undeliverable due to an incorrect or incomplete address provided by the customer, refusal of the package, or unsuccessful delivery attempts, the package may be returned to us.
6.2 If a package is returned to us as undeliverable, we will contact you to arrange for reshipment or provide a refund, excluding any shipping charges incurred.
Contact Us
7.1 If you have any questions or need assistance regarding our Shipping and Delivery Policy, please contact us using the following information:
Email: admin@craftedwithlove.in
Address: 110,110/1, KK Nagar, Kasipalayam, Erode - 638009